After my last post about my Nokia N70 dying I asked for a callback from Vodaphone. Well, they came through and I missed the call.
Having been on the phone to the credit card company about the titckettout.com tickets for 20 minutes speaking to an Indian call centre about making the claim (they’re gonna send me a dispute form) I phoned Vodaphone back.
Ok, the same menu system which was a pain in the arse, but once I had made all the selections I was straight through to an upgrade rep, no a single bit of on-hold music or a ringing tone. The lady introduced herself as Jane and she was going to help me through the process.
Good point 1: Jane is not an Indian name
Good point 2: I could understand her. This would be because they are in Staffordshire!
She asked me what I was looking for in my phone and I explained that I wanted something that could replicate the functionality of my N70. Maybe a Nokia 6288? Her reply was that the 6288 is plasticky and not nice to feel. How about the 6300?
Good point 3: She even held on the phone while I did a quick Google Search for the phone.
Agreeing that it looked rather nice and all the reviews were good I agreed. Cool she says. That will be with you tomorrow then, between eight and twelve AM ok?
Good point 4: Damn that’s fast!
We went through the details of my current contract and we decided that it still suits as they can’t offer anything cheaper with the minutes and texts I already have. She mentioned that there’s a £3.95 delivery charge but the phone is a free upgrade.
Good point 5: The phone was released last week and it’s a free upgrade!
I’ll let you know what I think when I receive the phone. Unfortunately, I think that most of my numbers were stored in the old phone, not on the SIM so I have lost them. If you text me and I ask who the hell you are, please accept my apologies!
